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.ACSM file doesn't full download, crashes ADE 4.03 on Mac

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Help, everytime I download a more restricted library book to my ADE on Mac it crashes.  I have the log.

 

If I download a free for the whole world to use book , such as James Joyce Ulysses, I am offered from the start an .epub version which is fine.  I can open those. Thus, the problem seems to be centered on accessing the book through the .acsm system.

 

I have uninstalled and reinstalled ADE 2x now. 

 

Any I have reauthorized per my librarian and it did not help.

 

Why are the .ascm files not working? How can get this to work? 

 

For any employees who are monitoring this forum, I can get you the error log. 


Thank you,


"Error check activation" is the message I get when pulling a book from the library. My computer is authorized (per the ADE screen) I have tried un-authorrzing and re-authorizing but nothing works. Please help

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"Error check activation" is the message I get when pulling a book from the library. My computer is authorized (per the ADE screen) I have tried un-authorrzing and re-authorizing but nothing works. Please help

Re: "Error check activation" is the message I get when pulling a book from the library. My computer is authorized (per the ADE screen) I have tried un-authorrzing and re-authorizing but nothing works. Please help

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I've moved your query to the Adobe Digital Editions forum.

Re: E_ADEPT_CORE_DECRYPT_LICENCE_KEY

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I'm getting the same error. Anyone able to help?

Re: Adobe Digital Editions v2.0 Error Check Activation

unable to erase authorisation. please try after some time

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spent the last few hours trying to get ADE v4 to work every time i download and .acsm file ADE activation error ... i tried to erase authorisation and  but keeps getting a error message "unable to erase authorisation. please try after some time"

activation issues yet i cant deactivate??

 

any help would be appreciated

 

thanks

Re: unable to erase authorisation. please try after some time

Re: "Error check activation" is the message I get when pulling a book from the library. My computer is authorized (per the ADE screen) I have tried un-authorrzing and re-authorizing but nothing works. Please help


My ebook reader is saying "file open failed" why?

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I bought the ebook through waterstones, via ADE and transferred it to my ebook but can't open the file.

I noticed ADE is authorised to my old email and I bought the ebook via my new email, is this an issue?

How do I get ADE authorised to my new email? I changed the email at adobe.com account.

Now I can't even see the device in ADE when I connect it to my windows laptop!

How do I uninstall ADE completely in Windows 7?

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How do I uninstall ADE completely from Windows 7?


I have uninstalled it via Control Pane, or at least i thought I had. But when I reinstall it, it remembered all my previous details!!! (One of which is now incorrect!)


That sure is some uninstall program!

How clever of Adobe to have an uninstall program that doesn’t actually uninstall!!!


It is doing my head in

DE quits when transferring ebook

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I am trying to transfer an ebook from ADE to my Kobo.  When I drag and drop the book, ADE suddenly quits and a window comes up with specifications to auto send to Apple.  I am running a MacBook Pro OSX 10.9.5 and ADE 4.0.   I have tried uninstalling and re-installing and still get the same error.

ADE won't change page

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ADE won't change page either by scrolling or selcting in contents panel. Can anyone help?  Running Windows 7

Re: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER

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that sounds all good and all but I only have the one account and i still can't open my books. and it JUST started happening. i was able to open all of the acsm files on my computer two weeks ago. then last Wednesday i started getting that error message. what's going on and how can i fix it?

Re: I can't de authorize my computer. It just keeps saying to try again later.

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Hi,

 

I followed the steps above but it did not work.

 

In addition to not being able to erase my authorization on my computer, I'm also getting an error slightly different from others I'm seeing on posts when I try to open a downloaded EPUB file: "E_ACT_NOT_READY".

 

Any tips?  Thanks. Struggling with this a lot.

 

J

Open Digital Editions

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I can't get past the opening page in Windows Adobe Digital Editions. What am I doing wrong or not doing?


Re: "Error check activation" is the message I get when pulling a book from the library. My computer is authorized (per the ADE screen) I have tried un-authorrzing and re-authorizing but nothing works. Please help

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I am having the same problem, and my computer is authorized through my Adobe ID and I cannot open any books.  I tried downloading a book from the university library, using my ID, the book is in ACSM format, and I cannot open the book because it keeps telling me

"error check activation"   I am including screen shots to show my computer is authorized. 

 

computer authorized.JPG.

 

check.JPG

Adobe Digital Editions (4.0.2) und tolino vision 2 haben die gleiche ID. trotzdem erscheint, wenn man am Computer(imac, os 10.10.2) ein entliehenes Buch öffnen will diese meldung: E_ACT_NOT_READY . die buchdatei läßt sich nur auf dem e-book reader öffnen

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    Adobe Digital Editions (4.0.2) und tolino vision 2 haben die gleiche ID. trotzdem erscheint, wenn man am Computer(imac, os 10.10.2) ein entliehenes Buch öffnen will diese meldung: E_ACT_NOT_READY . die buchdatei läßt sich nur auf dem e-book reader öffnen. wie kann man das ändern?

Good morning, I'm having trouble downloading an ebook. I can download it on a computer of my work, but I can not download it on my notebook. My notebook is a PC. The first time I downloaded on my work computer had not created the id.

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Good morning, I'm having troubledownloadingan ebook.
I candownload iton a computerof my work,but I can notdownload iton my notebook.
Mynotebookis aPC.
The first timeI downloadedonmy workcomputer hadnot createdthe id.

WEGRISON

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Good morning, I'm having troubledownloadingan ebook.
I candownload iton a computerof my work,but I can notdownload iton my notebook.
Mynotebookis aPC.
The first timeI downloadedonmy workcomputer hadnot createdthe id.

download ebook

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I am not ableto downloadthe ebookon my computer. What should I do.
Mycomputer is aPC.
Already downloadedonceon another computer,but had not yetcreatedtheID.

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