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I need help getting my Adobe ID to authorize a library download.

I wanted to talk to someone at the company but was directed here instead by the customer service page.

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Re: I need help getting my Adobe ID to authorize a library download.

Are you using Adobe Reader, or Adobe Digital Editions, or something else?On what type of computer or device(s)?

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old vs new

My computer is being fixed due to viruses.I have the old version on my computer. This will  be erased when I have the computer reset to its original form. Do I need the original digital edition to open...

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Re: I cannot open a book I purchased and opened earlier. It said it is tied...

Yes, I can only open it with adobe digital reader and I'm trying to open it now but it says "Error getting liscence. Liscence Server Communication Problem. E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER.

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Re: I cannot open a book I purchased and opened earlier. It said it is tied...

I am under the impression that your problem is with Adobe Digital Editions, not with Adobe Reader. If I am right, you should post in the Digital Editions forum:...

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Re: I need help getting my Adobe ID to authorize a library download.

Moved to Adobe Digital Editions

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ADE doesn't support Kindle!

Bought 3 ebooks with WHSmith Giftcard via Kobo BUT discovered ADE doesn't support my Kindle ereader. Grrr...I downloaded ADE but didnt authorise as I couldn't find ID or code for Kobo and wasn't sure...

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Re: I cannot open a book I purchased and opened earlier. It said it is tied...

Moved to http://forums.adobe.com/community/adobe_digital_editions

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Re: adobe digital editions won't recognize ipad

Digital editions won't recognize ipad.  i have an ipad 3 with the last software

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Re: Digital Editions

Moved to Adobe Digital Editions

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Re: How do I reauthenticate my eReader?

Hi, thanks. I know that I'll lose all my books, but that's no big deal, because I only had books from the library... But I'll try this!

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Loading Library...

I'm having problems when downloading the Adobe Digital Editions.  I had an older version of Adobe Digital Reader, so I'm updating it with this version.  I went through the installing process, but now...

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Authenticate eReader

I borrowed some books from the library & am trying to load them onto my Kobo. It keeps saying it cannot authenticate my eReader. Can anyone help me with this??  I've tried the steps suggested &...

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Re: ADE doesn't support Kindle!

Kindle lock-down is 100% the fault of Amazon; they want to make sure you can only buy books from them.I am afraid that the only solutions I know are not to buy a Kindle; or give into Amazon's tactics...

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Re: Authenticate eReader

It would help if you clarified which steps suggested you have tried.  Also, is it a Kobo eReader or a tablet? If it is an eReader, Make sure ADE is authorized with an explicit Adobe ID, not with the...

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Re: How do I reauthenticate my eReader?

There are bugs on ADE 2.0 that mean the Sony PRS-350 will not work with library books on ADE2.0.May well be the same with PRS-650. If so, replace ADE2.0 with the more reliable v1.7.2.Version 1.7.2, it...

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Re: Digital Editions

No proper support for ADE activations (such as a web page where you can view/edit). You need to contact Live Chat http://www.adobe.com/support/chat/ivrchat.html who will reset ALL your activations.You...

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Re: adobe digital editions won't recognize ipad

Which software are you using on the iPad to read eBooks?As far as I am aware, ADE never had support for iPad.You need to run something like Bluefire on iPad and sideload the books from PC using iTunes,...

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Re: I need help getting my Adobe ID to authorize a library download.

If you post more detail about your computer and devices, what you are trying to do, and where it fails, we will probably be able to help.

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Re: old vs new

ADE2.0 should open your old books as long as you register the same Adobe ID on it as you used before.There are lots of bugs in ADE2.0; so if it doesn't work correctly fairly easily you may find it...

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