Addition:
I lent another book as protected pdf. ADE says «There were errors found in this book».
But I can open it in Adobe Reader.
Am 05.12.2013 um 21:17 schrieb sjpt <forums_noreply@adobe.com>:
Re: "Download not possible"
created by sjpt in Adobe Digital Editions - View the full discussion
So now what to do?
Reinstall ADE? As it works on iOS, it seems to be a problem in ADE.
I'd double-check the registration on iOS, and verify that the uuid there is the same as the uuid in the book.
Where will I find the uuid on iOS or Android? I open the books in Bluefire.
I found that on iOS and Android (where it works) the Adobe-ID in Bluefire is the old that I had just deleted in ADE. The source where I get the DRM books from has my new mail address however. Anyway it works all the same on Android and iOS but not in ADE with either Adobe-ID.
Thanks, Henning
That's more a check we really know what is going on and that I haven't misunderstood something ...
maybe something about your setup, or maybe something about the ADE registrations rules I have got wrong.
Assuming the uuid on iOS and the book do tie up, then you have different uuid on iOS and on Windows.
In that case, I would usually expect the emails shown in the registrations on iOS and Windows to be different as well.
If the emails do match but the uuids do not match, post back.
Reinstall ADE almost certainly won't help. It leaves at least part of the registration behind and really confuses things
(just in case they aren't confused enought already).
The ctrl-shift-D unregister, and reregister with the correct ID should be the answer, but you have been through that.
If the Window and iOS email registrations do not match, perform the reregistration on Windows again, using the email as shown in iOS.
We'll probably get there in the end .....
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5904428#5904428
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Re: "Download not possible"
To unsubscribe from this thread, please visit the message page at Re: "Download not possible". In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Adobe Digital Editions at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.
Mit freundlichen Grüßen
Henning Droege
Arzt für Allgemeinmedizin, Homöopathie, Naturheilverfahren
Eichenweg 51
D-88289 Waldburg
Tel. +49-7529-971881, fax -634160