Believe it or not, I got the issue resolved. I am actually not sure
what really corrected the problem but I turned off the pop up blocker
and converted from wireless to a wired connect and the installer
started. I think it is the pop up blocker that solved the problem.
After spending hours in a chat with Adobe support with no success or
recommendation, I stated troubleshooting on my own.
To answer you question specifically, there was no error message. The
installer simply would not launch when opened. Nothing happened.
Ron e
Ron Estes
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