Re: Can't open acsm file in new Adobe Digital Editions?

February 10, 2014, 8:47 pm

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Hi,

 

When you select the option to option to open with book with authorising. ADE tries to open it using anonymous ID and since the acsm was already fulfilled/opened using your Id on your devince (on bluefire). You got the error "E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER" since IDs did not match.

 

When we use the "without Authorizing" option, it means that the book can't not be opened elsewhere but just on the current device. So if you use the multiple devices to read your eBooks. You should not exercise this option.

 

I am assuming that you still have the "ID" information that you used to open the acsm file at first place.

Please de-authorize your device from the ADE and then authorize it using the same ID. I hope you will be able to open the book.

 

In case you are not aware, please use "CTRL-SHIFT-D" to de-authorize.

 

I hope it helps.

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Re: Error messages

February 10, 2014, 8:52 pm

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Hi,

 

Please attach the screenshot of the error(s) you are getitng and provide some information about the workflow.

Re: EPUB ebook won't open

February 10, 2014, 8:53 pm

≫ Next: Re: print ebook in Adobe Digital Editions?

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The download request has expired. Make sure the time, date, and time zone settings are correct and try again. If the download still fails, obtain a new acsm file.

 

I hope it helps.

Re: print ebook in Adobe Digital Editions?

February 10, 2014, 8:55 pm

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You can print the book if the publisher has given the print permission.

 

Can you provide the exact error statement? It will be helpful in understanding the issue.

Re: La cuenta del proveedor no está asociada con el elemento que intenta abrir, inténtelo de nuevo.

February 10, 2014, 9:03 pm

≫ Next: how to un-authorize adobe digital edition from other devices?

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Hola,

 

Parece queusted autorizóel usodellibro sinuna cuenta deproveedor oID de Adobeen algúnpunto del tiempo.Cuando usted se registrasinID, ADEcrea un/IDimplícitaanónimacon poderes limitados(por ejemplo,no se puede utilizarpara compartir conotros dispositivos).

¿Puede confirmaresto?

how to un-authorize adobe digital edition from other devices?

February 10, 2014, 9:12 pm

≫ Next: Re: E_Adept_Core_Decrypt_License_Key urn:uuid error on some eBook downloads

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Hi,

 

I have used a few devices that had bluefire or adobe digital installed on it. when i made an attempt to install an e-book on a new device i was informedd that i could not download new content because i have used digital additions on too many devices.

 

Could someone point me in the right direction in obtaining or un-authorizing those devices that I no longer have in hand.

Re: E_Adept_Core_Decrypt_License_Key urn:uuid error on some eBook downloads

February 10, 2014, 9:14 pm

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Hi,

 

I am assuming that you fulfilled (/opened the book for the first time) the books using ADE 3.0. Can you confirm?

If yes, then the issue is that ADE has updated the books security mechanism, but some of the e-readers are yet to upgrade to the new DRM. You can try to install the "DL Reader" which supports the new DRM. I hope you will be able to open your books on that.

 

In case it is not the case, can you provide the information about how (and on which APP with version) you opened the books at the first time?

Re: how to un-authorize adobe digital edition from other devices?

February 10, 2014, 9:16 pm

≫ Next: Re: Windows is blocking opening the program

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I think you are looking for this:

http://helpx.adobe.com/digital-editions/kb/digital-editions-requests-a uthorization-launch.html

 

I hope it helps.

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Re: Windows is blocking opening the program

February 10, 2014, 9:17 pm

≫ Next: Re: how to un-authorize adobe digital edition from other devices?

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Can you provide some details on the issue you are getting and workflow you followed?

Re: how to un-authorize adobe digital edition from other devices?

February 10, 2014, 9:17 pm

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When you deactivate a device, the used activation is not added back to the pool.

 

How do I increase the number of activations if I run out?
You can go to this Adobe page to increase the number of activations: http://www.adobe.com/support/digitaleditions/.

Re: remove drm activation

February 10, 2014, 9:21 pm

≫ Next: Re: Why is ADE 3.0 crashing every time I try to authorize it on my Mac?

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Can you explain what exactly you want to achieve?

Re: Why is ADE 3.0 crashing every time I try to authorize it on my Mac?

February 10, 2014, 9:21 pm

≫ Next: Re: How do I share an ebook with my iPad?

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Can you please let us know your OS configuration?

Re: How do I share an ebook with my iPad?

February 10, 2014, 9:34 pm

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Throw iTunes you can transfer the books to your iPad.

1.Download the ereader that supports Adobe Reader Mobile SDK (DL reader or Bluefire) reader oniPad

2.Go to Apps tab in iTunes

3.Scroll below the File Sharing

4.Select the ereader fromm the list

5.Click on Add button in right side and select the epub file

 

(ADE files  you have downloaded will be there in "My Digital Editions" folder)

 

Video tutorial: http://www.youtube.com/watch?v=7kpyOU9WJo0#t=279

Re: transfer

February 10, 2014, 9:49 pm

≫ Next: Re: adobe digital edition authorizing a computer

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Solution 1:

• Connect the device to PC and Launch ADE.
• It will mounted in ADE under Device catagory.
• Drag and drop the files you want to transfer

 

Solution 2:

• Transfer using email or drop box

 

Solution 3:

• Connect the device to PC as external drive
• Navigate to the file and move to My Digital Edition folder.

 

Notes: Make sure the device and ADE are authorized with the same using account.

Re: adobe digital edition authorizing a computer

February 10, 2014, 10:08 pm

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Please refer to http://helpx.adobe.com/digital-editions/kb/error-e_act_not_ready.html

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Re: Programm crashed, had to reinstall and now my notes are gone. Can I recover them?

February 10, 2014, 10:11 pm

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If the notes are saved before the crash, it will be in C:\Users\<USERNAME>\Documents\My Digital Editions\Annotations\<BOOKNAME>.epub.annot

Re: digital edition

February 10, 2014, 10:14 pm

≫ Next: Re: Can't open acsm file in new Adobe Digital Editions?

≪ Previous: Re: Programm crashed, had to reinstall and now my notes are gone. Can I recover them?

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When you deactivate a device, the used activation is not added back to the pool. But you can re-activate the same device with the same ID without losing an activation.

 

How do I increase the number of activations if I run out?
You can go to this Adobe page to increase the number of activations: http://www.adobe.com/support/digitaleditions/.

Re: Can't open acsm file in new Adobe Digital Editions?

February 10, 2014, 11:09 pm

≫ Next: Re: Can't open acsm file in new Adobe Digital Editions?

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Hi,

 

Ok, so I followed your directions and I now have a new error message...

 

Unable to download. Error getting license. License server communication problem: E_ADEPT_INTERNAL

 

Any ideas how to solve this one?

 

Thank you for all your help

Re: Can't open acsm file in new Adobe Digital Editions?

February 11, 2014, 12:17 am

≫ Next: Re: Do you have an Adobe Digital Editions which is compatible with Mac Os 10.6.8?

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You can try this in this case:

http://helpx.adobe.com/digital-editions/kb/error-e-adept-internal-down load.html .

 

If it still does not work,

May bethepublishersno longer providethose books.
In that case,you will bestuckIf you have onlyfilesACSM. (It is generally advisable to backup the "epub" files which is basically physical copy of actual book)
Reason is that the systemAdobe DRMis only forDRM. It does not saveautomaticallycopies ofyour librarysomewhereso you canback to downloadafter the problems.

In this case you might need to contact withthe publishers and seeIf they can help you.

 

I hope it helps.

Re: Do you have an Adobe Digital Editions which is compatible with Mac Os 10.6.8?

February 11, 2014, 1:58 am

≫ Next: Re: I don't want a discussion. I want help with returning a borrowed ebook via digital editions

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Try the ADE 2.0.1 from http://www.adobe.com/support/digitaleditions/downloads.html